I'm the co-author of Managing to Change the World: The Nonprofit Leader's Guide to Getting Results. If you want all my thoughts on how to be a good manager, this book is it.
"Managing to Change the World gives remarkably helpful and practical advice about important management strategies and skills in the nonprofit world. This book is a treasure with sound guidance on how to achieve organizational excellence." — Heather Booth, founder and president, Midwest Academy
"This book captures the nuts-and-bolts of management in a comprehensive, insightful, and practical manner. What a great resource for both nonprofit and for-profit managers." — Les Silverman, director emeritus, McKinsey & Company
The book is geared toward nonprofit managers because that's what my co-author, Jerry Hauser (former COO of Teach For America and current head of The Management Center), and I care about most -- we want to see more nonprofits being effective instead of just well-intentioned. But there's little in here that I wouldn't recommend to any manager.
Our goal was to create an easy-to-use manual that would help managers get better results by equipping them with hands-on, practical advice, covering what we think are the most important areas for managers to master -- from delegating tasks, to setting and holding people accountable to clear goals, to hiring and firing, to staying organized and using your time effectively, to managing your boss. We also included a bunch of tools, like sample scripts for conducting performance coaching or a firing.
You can learn lots more (as well as see the table of contents and read the first chapter) here.
You can buy Managing to Change the World here. Tell your nonprofit-y friends! Buy it anonymously for your incompetent manager!