Employers may feel that they don't have to pay much attention to the candidate experience; it's a buyer's market, after all. This is short-sighted because the best candidates have options and will turn elsewhere. And it's also pretty unkind to people who are in a vulnerable and anxiety-producing spot.
Over at U.S. News & World Report today, I talk about five components of a hiring system that takes the candidate experience into consideration. Please check it out.